customer service

Compressionsocks.pro will always strive for your complete satisfaction. If for any reason you are dissatisfied, we will do everything possible to make it right.

Contact Us
Need more help? Can’t find the information you need on the web site? If youhave a problem requiring prompt attention, you can reach us via e-mail,or telephone. In order to expedite your inquiry, we have two (2) email addresses depending upon the nature of your question.  If you have a clinical question about level of compression, sizing, etc, please email us at info@compressionsocks.pro. This will ensure an experienced fitter can properly answer your question. All other inquiries, please contact us by either of the two methods below.  

Email: support@compressionsocks.pro
 

Please check your order 
Upon receipt of your order, please immediately inspect for the correct product, as well as proper style, size and color. Please contact us immediately if you have any concerns.

Manufacturers Defect
In the extremely unlikely event a product is received damaged or defective; please contact us for instructions on how to return the item.

Easy Returns / Exchanges
If for any reason you are not completely satisfied with your purchase, simply return your unused stocking for exchange, replacement, or refund including the original shipping for full returns.  At  Compressionsocks.pro we make returns and exchanges easy and we have a100% refund or replacement policy within 30 days.
• You have 30 days from the date your order was delivered to make a return.
• Merchandise MUST be in original packaging.
• Include the RETURN FORM with your return.
• Include your phone number – in case we need to contact you to properly process your return.

How do I ship my Return?
You can ship your return to us anyway you want to. Shipment tracking is HIGHLY recommended. If we don't receive your return, we can't process your refund or exchange. Be sure to print the RA# on the outside of the package.

Where’s my Exchange?
Exchangestake 1-2 weeks to process AFTER we've receive your package. If you need an exchange quickly because of upcoming travel or medical procedure, we recommend you place a new order by phone or on our website, and return your original order for a refund.

Where’s my Refund?
Refunds take 1-2 weeks to process AFTER we receive your return. Orders placed on the web will receive an email refund confirmation. No notification is sent for phone order refunds. It can take your credit card company or bank 7-10 business days to post the refund to your account.

Return Questions
We're available M-F from 9AM-5PM, ET at 1-941-408-8855 or email us at support@compressionsocks.pro

Privacy Pledge
Compressionsocks.pro respects the privacy of its users. It is our promise that:
• No personal information is collected unless you specifically give it to us.
• We never engage in the selling of our customer list.
• We only send information to customers who specifically request it.

Order pickup
If you choose to pick up your order instead of having it shipped, you can do so at:

Compressionsocks.pro
4120 Woodmere Park Blvd
Suite 8B
Venice, Florida  34293  USA

(Note: We will notify you when the order is available for pickup)